Frequently Asked Questions (FAQs)

🚗 Product & Compatibility

Yes! Most of our products are universal. For specific items like seat covers, armrests, or mats, please select your car model before ordering.
We offer high-quality aftermarket accessories designed to match OEM standards at a better price.
You can contact our support team with your car model, and we'll help you choose the right product.

🚚 Shipping & Delivery

Orders are delivered within 3–7 working days across India.
Yes, we provide free shipping on most orders.
Currently, we only accept prepaid orders to ensure faster processing and secure transactions.

🔄 Returns, Replacement & Refunds

We offer a 7-day return/replacement policy for damaged or incorrect products.
Returns are accepted only for damaged, defective, or wrong items.
Simply contact us with your order ID and product images—we'll handle the rest.
Refunds are processed within 5–7 business days after approval.

🔧 Installation & Usage

Yes, most products are DIY-friendly and require no professional help.
Yes, we provide guidance via videos or customer support when needed.

💳 Payments & Orders

We accept UPI, Debit/Credit Cards, Net Banking, and other secure prepaid payment options.
Yes, you can cancel or modify your order before it is shipped.

📦 Order Tracking & Support

Once shipped, you will receive a tracking link via SMS/email.
You can reach us via WhatsApp, email, or phone for quick assistance.

🚘 Why Choose Carzoe?

  • Premium quality car accessories
  • Affordable pricing
  • Fast delivery across India
  • Trusted customer support